Privacy Policy

We collect personal details you provide voluntarily, such as your name, email address, phone number, shipping information, and project specifications when you place an order or request a quote.

We also gather non-personal data automatically, including browser type, device information, and site usage analytics to improve website performance and enhance user experience.

Your personal data enables us to provide quotations, fulfill orders, deliver products, and communicate updates about your project.

We may send occasional marketing communications or special offers. You can opt out at any time by following the unsubscribe instructions in the email or contacting us directly.

We do not sell your personal information. Data is shared only with trusted third-party partners who assist in payment processing, shipping, and analytics—strictly for business operations.

These partners are obligated to protect your data and use it solely for the services they provide to Custom Patches Lab.

We implement industry-standard safeguards to protect your personal data from unauthorized access, alteration, or disclosure.

Information is retained only as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes. When no longer needed, data is securely disposed of or anonymized.

You may request access to, correction of, or deletion of your personal data. You also have the right to withdraw consent for marketing communications at any time.

To exercise these rights, contact us at inquiry@custompatchlab.com. We aim to respond to all privacy-related requests within 30 days.

We may revise this Privacy Policy periodically to reflect regulatory changes or enhancements to our services. The “Last Updated” date will indicate when revisions take effect.

Continued use of our website after updates signifies your acceptance of the revised policy. Please review this page regularly for the most current information.